Terms & Conditions
Last updated: March 28, 2026
1. Introduction
These Terms and Conditions (“Terms”) govern your use of the website webzgarden.com and any services provided by WebZ Garden (“we,” “us,” or “our”). By accessing our website or engaging our services, you agree to be bound by these Terms.
2. Services
WebZ Garden provides digital product development services including but not limited to:
- Website design and development
- E-commerce solutions (Shopify, WooCommerce, custom stores)
- Web and mobile application development
- Branding and graphic design
- Ongoing maintenance and support
Specific deliverables, timelines, and costs for each project are outlined in individual project proposals or agreements.
3. Project Agreements
Proposals & Acceptance
All projects begin with a written proposal outlining scope, deliverables, timeline, and pricing. A project is considered accepted when the client provides written confirmation (email or signed agreement) and submits any required deposit.
Scope Changes
Any changes to the agreed scope of work must be discussed and confirmed in writing. Additional work outside the original scope may incur additional charges, which will be communicated before work begins.
Client Responsibilities
Clients are responsible for:
- Providing necessary content, assets, and information in a timely manner
- Reviewing and approving deliverables within agreed timeframes
- Ensuring they have the rights to any content or materials provided to us
- Providing accurate business and contact information
4. Payment Terms
- Deposits — A non-refundable deposit (typically 30-50% of the project total) is required before work begins
- Milestones — For larger projects, payments may be structured around milestones outlined in the project agreement
- Final payment — The remaining balance is due upon project completion, before final delivery of files or deployment to live servers
- Late payments — Invoices not paid within 14 days of the due date may be subject to a late fee of 5% per month
- Accepted methods — Bank transfer, or other methods agreed upon in the project proposal
5. Intellectual Property
Client Ownership
Upon full payment, the client receives ownership of the final deliverables, including custom designs, code, and content created specifically for their project.
Our Retained Rights
We retain the right to:
- Use the project in our portfolio and marketing materials
- Reuse general techniques, methods, and non-proprietary code components
- Retain copies of the work for archival and reference purposes
Third-Party Assets
Projects may incorporate third-party assets (fonts, stock images, plugins, libraries) subject to their own licenses. We will inform clients of any third-party licenses that apply to their project.
6. Warranties & Limitations
What We Warrant
- Work will be performed with reasonable skill and care
- Deliverables will substantially match the agreed specifications
- We will address any bugs or defects reported within 30 days of project delivery at no additional cost
What We Do Not Warrant
- Specific business results, traffic levels, or search engine rankings
- Uninterrupted or error-free operation of websites or applications
- Compatibility with all future browser versions or third-party software updates
Limitation of Liability
To the maximum extent permitted by law, WebZ Garden’s total liability for any claim arising from our services shall not exceed the total amount paid by the client for the specific project in question. We are not liable for indirect, incidental, or consequential damages.
7. Termination
By Client
The client may terminate a project at any time by providing written notice. In such cases:
- The deposit is non-refundable
- Payment is due for all work completed up to the termination date
- Partially completed deliverables will be provided in their current state
By Us
We may terminate a project if:
- Payment is overdue by more than 30 days
- The client is unresponsive for more than 30 consecutive days
- The client requests work that is illegal, unethical, or harmful
8. Website Use
By using our website, you agree not to:
- Attempt to gain unauthorized access to our systems or data
- Use automated tools to scrape, crawl, or extract content
- Submit false or misleading information through our contact forms
- Use the website for any unlawful purpose
- Interfere with or disrupt the website’s functionality
9. Confidentiality
Both parties agree to keep confidential any proprietary information shared during the course of a project. This includes business strategies, technical specifications, pricing, and any information marked as confidential. This obligation survives termination of the agreement.
10. Force Majeure
Neither party shall be liable for delays or failure to perform obligations due to circumstances beyond reasonable control, including natural disasters, internet outages, government actions, pandemics, or other unforeseeable events.
11. Dispute Resolution
Any disputes arising from these Terms or our services will be resolved through:
- Negotiation — both parties will first attempt to resolve the dispute through good-faith discussion
- Mediation — if negotiation fails, disputes will be submitted to mediation
- Governing law — these Terms are governed by the laws of Sri Lanka
12. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated “Last updated” date. Continued use of our website or services after changes constitutes acceptance of the revised Terms.
13. Contact Us
If you have questions about these Terms, contact us at:
- Email: hello@webzgarden.com
- Website: webzgarden.com